The Business Case

The Why behind the wisdom

What are the advantages of intentionally meeting the healthcare needs of patients with diverse backgrounds?

The expected result:

To learn how to apply what they learn to their operations

Improve internal stakeholder cultural Awareness, Knowledge, Skill to affect positive patient outcomes through improved provider interactions and caring.

Identify areas of opportunity to improve LGBTQ+ Patient care.

Creating an inclusive patient care environment where culturally competent healthcare can be delivered.

Social Benefits
Health Benefits
Business Benefits
IMPROVE LGBTQ+ PATIENT CARE OUTCOMES

Did You Know?

There are an estimated 1.5 million LGBT adults who are 65 and older, with the number expected to double by 2030.  Like Medicaid, Medicare is not equipped to collect SOGI data on its beneficiaries, preventing targeted activities to address the significant health disparities this population faces.– HealthyPeople.gov

Improve Business Growth

Healthcare Organizations Committed to Culturally Competent Patient-Centered Care Garner Profitable Benefits.

ROI Graph for DPI Website 6.28.2020

Impact It's not just a word it's what we do

What are the advantages of intentionally meeting the healthcare needs of patients with diverse backgrounds?

IMPACT

Market Share

Reimbursement Rates

Employee Retention

Efficiency

IMPACT

Patient Satisfaction

Employee Retention

Physician/Patient Relationship

Community Trust

IMPACT

Diagnosis Accuracy

Documentation

Plan of Care Compliance

Risk Mitigation

IMPACT

Patient Outcomes

Stakeholder Engagement

ROI

Bottom Line

Additional IMPACTS