The Why behind the wisdom
What are the advantages of intentionally meeting the healthcare needs of patients with diverse backgrounds?
The expected result:
To learn how to apply what they learn to their operations
Improve internal stakeholder cultural Awareness, Knowledge, Skill to affect positive patient outcomes through improved provider interactions and caring.
Identify areas of opportunity to improve LGBTQ+ Patient care.
Creating an inclusive patient care environment where culturally competent healthcare can be delivered.
Increases mutual respect and understanding between patients and your organization
Promotes trust and inclusion, internally and externally
Enriches patient data collection
Decreases care disparities and barriers that slow progress
Improves patient preventative care measures
Improves HCAHPS Scores, Healthcare Equality Index, customer service
Decreases hospital readmissions and length of stay
Meets legal and regulatory guidelines
Reduces medical errors, number of treatments, and legal costs
Increases the market share of the organization
Improves cost savings due to improved efficiency of care services
Did You Know?
There are an estimated 1.5 million LGBT adults who are 65 and older, with the number expected to double by 2030. Like Medicaid, Medicare is not equipped to collect SOGI data on its beneficiaries, preventing targeted activities to address the significant health disparities this population faces.– HealthyPeople.gov